For Secured Property Tax Bills
☑ DO | ⮽ DON’T |
1 | ☑Pay online at TaxBill.octreasurer.gov
eCheck has no Service Fee, and you can pay up until 11:59 P.M. PT on the last timely payment date to receive same day credit. | 1 | ⮽Wait until the last few days prior to December 10/April 10 to pay your bill.
If you pay close to the last timely date & something goes wrong, there is no time to correct it. Have the USPS hand cancel it if mailing close to the above dates. |
2 | ☑Utilize 24/7 self-service options at TaxBill.octreasurer.gov - View parcel info, 16 years of bills / 3 years of payment history. Search by APN or address
- View amount due in the online statement link.
- Sign up: octreasurer.gov/securedreminders.
| 2 | ⮽Become frustrated with phone wait times.
Incoming phone calls increase after bills are mailed and right before the last timely payment date.
Use our 24/7 website or email questions to
AskTaxCollector@octreasurer.gov. |
3 | ☑Pay Supplemental Property Tax Bills.
Most lenders DO NOT pay these.
New homeowners may receive more than one
bill, one for each fiscal year year. | 3 | ⮽Mail your payment without understanding the importance of postmarks.
Review “Important Information about Postmarks” at octreasurer.gov/postmarks. |
4 | ☑Call your lender– not the Tax Collector– with questions on impound/escrow accounts.
Lenders may debit accounts up to several months prior to submitting the payment to the Tax Collector, usually the week of the last timely payment date. | 4 | ⮽Ignore Supplemental Secured Property Tax Bills.
Most lenders DO NOT pay these. Contact your lender to ask if they will pay these or not.
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5 | ☑Understand that the Tax Collector has limited authority under the law to cancel penalties.
Review our penalty cancellation information at octreasurer.gov/penaltyinfo. | 5 | ⮽Think the Tax Collector can cancel a penalty due to a good payment history. The Tax Collector cannot.
Review our penalty cancellation information at octreasurer.gov/penaltyinfo.
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